Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Mai Naovalath
Office Hours
After Hours by Appointment
Address
Suite 200
Crystal, MN 55428
next to UHAUL
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Office Info
Simple Insights®
How to use driver assist features safely
How to use driver assist features safely
Driver assist safety features help drivers but should not replace good driving habits. Get some safe driving tips for using this technology.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Does pet insurance cover dental care for dogs and cats?
Does pet insurance cover dental care for dogs and cats?
Wondering if pet insurance covers dental care for dogs and cats? Learn how different insurance plans may handle cleanings, extractions, gum disease and more.
Social Media
Videos
Viewing team member 1 of 6
Sue Zerwas
Office Manager
License #40951833
Office Manager
Sue has been an integral part of our agency since the very beginning. As Office Manager, she oversees daily operations, supports our team, and helps ensure every customer receives exceptional service. Known for her leadership, organization, and dedication, Sue plays a vital role in training team members and creating a positive experience for our customers.
Outside of the office, Sue enjoys spending time on the beautiful property she and her husband, Darrel, built together from the ground up. She also owns a tie-dye clothing business that allows her to express her creativity and entrepreneurial spirit. Whether she’s working on her property, creating custom apparel, or spending time with her dogs, Dyson and Rex, Sue brings the same passion and dedication to everything she does.
Ask Me About: Building a home from scratch, tie-dye apparel, acreage living, or my dogs Dyson and Rex.
Viewing team member 2 of 6
Phillip Yanson
Auto/Home/Life Insurance Rep
License #40621163
Account Manager
Phil brings years of experience, determination, and a customer-first mindset to our agency. He enjoys helping individuals, families, and business owners understand their insurance options and develop plans that help protect what matters most. As a father of three boys, Phil understands the importance of protecting a family’s future and takes pride in building long-lasting relationships with the customers he serves.
Phil is proud of his Filipino heritage and is fluent in American Sign Language, allowing him to connect with and assist a diverse range of customers. Outside of work, he enjoys coaching his sons in sports, spending time on the golf course, and finding any excuse to get out on the water and fish.
Ask Me About: Golf, fishing, coaching youth sports, sign language, or Filipino culture.
Viewing team member 3 of 6
Nick Phomtalikhith
Customer Relations Representative
License #40986467
Insurance Account Representative
Nick is dedicated to helping customers navigate insurance with confidence. His strong work ethic, adaptability, and commitment to learning allow him to provide thoughtful guidance and personalized service to every customer he works with. He enjoys helping customers understand their options and making the insurance process simple and straightforward.
Outside of work, Nick is a passionate baseball fan who enjoys both playing and watching the game. He is also an avid anime enthusiast and Pokémon card collector who enjoys tracking down rare additions for his collection. His competitive spirit, attention to detail, and dedication to continuous improvement help him serve customers with the same enthusiasm he brings to his hobbies.
Ask Me About: Baseball, anime, Pokémon cards, or finding the right coverage for your needs.
Viewing team member 4 of 6
Kristy Insixiengmay
Customer Relations Representative
License #40848556
Account Representative
Kristy is passionate about helping families protect the people and things they care about most. With a natural ability to connect with others and a heart for service, she makes the insurance process approachable, informative, and stress-free. As a mother, she understands firsthand the importance of preparing for the unexpected and ensuring loved ones are protected.
Family is at the center of everything Kristy does. She and her husband, Jerry, recently welcomed a new baby to their growing family. Much of her free time is spent cheering on her daughter at travel basketball tournaments, creating memories with her children, and enjoying time together as a family. Her personal experiences help her relate to customers and understand the importance of protecting what matters most.
Ask Me About: Family life, youth sports, travel basketball, or preparing your family for the unexpected.
Viewing team member 5 of 6
Jaliyah Naovalath
Community & Marketing Intern
Jaliyah is a Community & Marketing Intern at Mai Naovalath State Farm, where she helps support community outreach, social media content, marketing initiatives, and day-to-day agency operations. As a student at Hopkins High School, she brings creativity, energy, and a fresh perspective to the team.
Passionate about connecting with people and creating engaging content, Jaliyah enjoys helping showcase the agency’s involvement in the community through social media and marketing efforts. Her strong understanding of digital trends and experience growing her own social media presence allow her to contribute creative ideas and help connect with audiences in meaningful ways.
Outside of the agency, Jaliyah assists with her mother’s event business, where she has gained valuable experience in events, customer service, organization, and marketing. She is deeply family-oriented and enjoys spending time with loved ones whenever she can.
When she’s not creating content or helping at events, Jaliyah loves animals, trying new boba tea flavors, and staying up to date with the latest social media trends. Her enthusiasm, creativity, and willingness to learn make her a valuable part of our team.
Ask Me About: Social media trends, content creation, animals, boba tea recommendations, events, or what it’s like being a student entrepreneur.
Viewing team member 6 of 6
Tai Le
Customer Relations Representative
License #40894113
Insurance Account Representative
Tai brings energy, enthusiasm, and a strong desire to help others to our agency. He enjoys connecting with customers, understanding their needs, and helping them protect from the unexpected. Helping customers reach their goals and keep within their budget. His approachable personality and commitment to continuous growth allow him to build meaningful relationships with customers while making insurance easy to understand.
Outside the office, Tai enjoys traveling and exploring new destinations with his girlfriend, Micky. He is also passionate about real estate and hopes to continue adding more rental properties in the future. When he’s not traveling or researching opportunities, you’ll likely find him on the golf course or spending time with his rabbit and cat.
Ask Me About: Travel, golf, real estate, rental properties, or my pets.